Friday, October 21, 2011

"Poor Service Dont Fly"

Spirit Airline.

 
I chose to fly Spirit Airlines because the rates were fairly low compared to competitor’s airlines.  However, I did not realize it meant you were given nothing "extra". Remember nothing “extra".  Let me start by telling you about my trip I booked from Ft. Lauderdale to San Jose, Costa Rica, summer 2011.  It was my first time and will be my last time booking with this airline. 

The condition of the airplane was flyable, and I mean barely flyable.  The fumes from the engine permeated the interior of the plane enough to give you quite a nasty headache.  The seats were old and very dirty but not to worry, the seats matched the dirty stained carpeted floors.  On top of the engine fumes, the overall smell was horrible!  But, I was here and determined to make the best of a bad situation.  But I was not so sure when we took off and the landing gear made so much noise that I thought it fell out!  The airplane appears to need lots of maintenance. At this point, I think I would be safer taking my chances on a bus trip in a third world country!

Let me tell you about the flight attendants.  They are very rude, don’t smile and act like ghetto ass bitches.  The airline charges a fee for drinks, including water.  I totally understand if they charge for alcohol and soda but for water, man, that’s insane!  Plus the fact they do not allow you to take any drinks on the plane with you when you board.  It is clear to see this is done so they can overcharge for a tiny little bottle of water or a drink in an effort to make additional money. 

I am a tall guy at 6’4”.  I am not chunky and have a build on the average side.  I measured my seating capacity and the seat in front of me was about nine inches away.  I sat next to married couple who was not large and average height and weight.  They also noticed how crappy the space was in the seats and said it was uncomfortable and the price was not worth it. If you can sneak a snack in, do because they will charge you an arm for a small snack.   I have never in my life been so frustrated with an airline. 
There is no check-in kiosk available so even if you check in online you still have to stand in the absurdly long lines.  It’s no doubt an inexpensive fare, but honestly, even I did not think it was this bad.  As scary as the flight was, I am glad I made it OK. 

The return flight was no better.  Still dirty, still nasty and still hateful flight attendants, who, by the way, do not get out of your way when you are trying to board the plane.  They look at you like you are bothering them!  This time, the plane again had the smell of jet fuel, but mixed with another not so tantalizing scent.  Urine! With no air freshener, a packed flight and a 1 hour delay from San Jose to Ft. Lauderdale, you can rest assured this was the worst experience I ever had on a flight.

Yes, I will be the first to admit, I saved money, but I will tell you, I will gladly pay the money for a flight on a better airline.  This is not worth the money you save on your ticket fees.  Trust me!

Finally, I love saving money.  But where am I saving anything is I am pissed off at something that inconveniences me everywhere else?  You can do what you want, but for me, I would not recommend this airline to anybody.  If you want a good scare, then, this is the airline for you.

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